Product: Sally Beauty Supply Customer Care Clear all filters (0 of 28 reviews match)
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I am a licensed beauty professional. On my way home from work I stopped by Sally's to purchase a Wahl Senior Clipper, Guards for the clipper, an Andis T-Outliner, an Andis Titanium Foil Shaver, Clipperguard and a couple pairs of Joewell Shears as well as warranties for...
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Sally Beauty Supply Customer Care
I didn't like
  • Poor customer service
#1309529
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I bought hair dye and gloves and extra bottle and 10%gray covrege and l paid with it on my Visa card , online your policy states that we can return this and get credit my money back to my Visa card if l have a traction script from my card cairier so why can't l get...
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Anonymous
Anonymous

Sorry I’m confused. Did you have your original receipt? If so you should have been given a refund.

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Sally Beauty Supply Customer Care
#1304875
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Went there in person ,explained.I was there the very next day. Also, I was offered a new "member"card ,at $5.00.I allready have a card . And was told it was forever. It was no longer of any use.More lying. I only wanted to trade for the correct product I should have...
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Anonymous
Not a sally customer anymore

Their website says their gift cards never expire, but, guess what? They will not honor my old gift cards. I wonder if the class action lawsuit in California has anything to do...

2.2
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Sally Beauty Supply Customer Care
#1267623
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I went to shop with my daughter at the new store in Reynoldsburg and I was ready to buy the item and willing to overpay just because I was in the neighborhood. I found myself looking at a different item and one of the employees working there came up to me and said “...
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Anonymous
Durpa

Hey it’s a fact that CHILDREN destroy and damage and mommy and daddy could care less. If I had touched something and actually broke it when I was growing up my hide would have...

Anonymous
Jackal cessna

Who the *** is this dipped anon, wonder if anon even has children, if so I am sure they walk upon water and are utter perfection and when a stranger yells at anon's child anon...

1.4
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Sally Beauty Supply Customer Care
#1218807
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The Sallys on S Rock Rd has the rudest employees.They have no knowledge of the products there. I asked 3 girls 2 if whom where working and the other girl they both looked at for an answer. They had me no idea if it is good. Then told me about another product and I...
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1.0
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Sally Beauty Supply Customer Care
#1198644
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Sally Beauty Supply - Horrible

I was at Wadsworth today 2-20-18. About 430 pm. Worst customer service I've ever seen. The first clerk was awful!! Then I'd forgotten something, ran back in, and the second clerk was bad too. Never going back.
3.1
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Sally Beauty Supply Customer Care
#1194150
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Sally Beauty Supply - Rude employee

Talking rude to and offend customer.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Sally Beauty Supply Customer Care
#1175884
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Sally Beauty Supply - Falsely accused of shoplifting
1-14-18 4:30pm Decatur al.35603 Jasmin McCord employee followed and harassed me throughout store then accusing me of shoplifting resulting me taking my jacet off lifting my shirt and turning pockets of clothing inside out to prove i did not have anything on me other...
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3.0
Product
Sally Beauty Supply Customer Care
#1173290
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I can’t believe that the older lady working at Sally’s by Milan beauty school was so rude today 12-31/2017.It wa about 4.15 pm when I went to buy haircolor and my granddaughter. Just 4 years old had to pee really bad. I asked the lady if I could take her to the...
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2.6
Product
Sally Beauty Supply Customer Care
#1159602
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I was targeted by an employee named Deborah at 1925 S.Hurstbourne Pkwy location.She accused me a stealing a flat iron that I had placed on a shelf while I found my coupon on my phone I reached down on the shelf where I had placed it and she snatched it out of my hand...
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Sally Beauty Supply Customer Care
#1099191
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