77 views
New Reviewer
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.6

I originally purchased hair products at the Sally beauty store in Burke Va. I tried returning some item purchased and was confronted rude disrespectful customer service at the register that I decided to come to the store at fair lake va to return something else later.

To my disgust, the customer service was just as rude and accused me of not trusting her at the register when all I was trying figure out was the exact amount I am getting back In refund! I never step my foot into any sally beauty ever again. I simply asked the cashier how much I was getting back and question other items on the receipt. She took it very personally, told me go back to the other store and gave me an attitude.

I have the receipts with with for crying out loud. I was very displeased w their customer service, not so much the product!

Reason of review: Poor customer service.

Location: 13019 Fair Lakes Shopping Center, Fairfax, VA 22033, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Theyโ€™re the worst company to do business with! Do not do business with them ever again. For employees to mistreat their long paying customers are unacceptable in any way, fashion or manner!!

Guest

I had the same experience with the customer service on their website. They must train their employees how to be rude.

Sally Beauty Supply Reviews

  1. 64 reviews
  2. 51 reviews
  3. 26 reviews
  4. 15 reviews
  5. 11 reviews
Sally Beauty Supply reviews