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I was in Sally’s on 10/22/2017 and was looking for a countertop hair dryer and I ended up walking out of the store. Mind you this did not start my birthday day off to a good start. So I have to say everytime I go into Sally’s in Clovis, Ca. And I’m talking about both...
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Anonymous
Anonymous

What is “rude” about them. Your review tells us nothing.

#1126603
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I go to Sally's every 2 weeks to buy hair color every single time I go in the same lady is very rude not helpfull and alwsys gives attitude. When I ask her How something is see never knows what she's talking about she will just say I don't know. I buy things on reviews...
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5.0
#1126069
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Sally Beauty Supply - My local store doesn’t open on time...

According to the store hours, the store is supposed to open at 9:00. I got here early because I have to pick something up for my 10:00 hair appointment and no one is here. It’s 9:15. I’m irritated because now I’m going to be late. These employees need to get here on time. -Prince Frederick, MD
1.0
Details
Customer service
Staff
#1118041
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I felt like I was a total bother to your manager. I'm sorry that she is so miserable but she didn't have to ruin my day. I have bought several things at your store but I will not be back. She made me feel like a thief and a second class citizen. I was checking out the...
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Anonymous
eric cutler

No business chain can oversee and control every employees actions or prevent staff from having a bad day, so to punish a store b/c you didnt like a particular person is stupid...

2.5
#1105923
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The store in Horseheads NY,employee, Ashley.... she literally saved my burned, fried, wrong colored hair! It was certain death for my hair after it had been lightened.... then re-lightened when I went to have the roots done... those 2 trips to the salon costing me over...
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5.0
#1105117
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I was targeted by an employee named Deborah at 1925 S.Hurstbourne Pkwy location. She accused me a stealing a flat iron that I had placed on a shelf while I found my coupon on my phone I reached down on the shelf where I had placed it and she snatched it out of my hand...
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#1099191
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On Saturday, 9/2/2017, I filled out a problem ticket for my order issue but have not received any response from Sally Beauty by customerservice@sallybeauty.com email. I was trying to contact Sally Beauty Customer Service support at 1-866-234-9442 and 1-800-444-7712,...
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Anonymous
Not a sally customer anymore

Their website customer service is absolutely awful!

1.6
#1096866
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I went to Sally's Beauty supply located on County Rd B in Roseville, Mn on Friday August 25, 2017. I picked my 14 yr old daughter up after work that evening and took her school shopping. I needed some hair products which I've always gotten from this particular Sally's...
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3.7
#1092913
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Im a Sallys customer went on Wednesday 2 employes there both Spanish speaking. Checking out prices not matching sale buy one at reglar price 50% off the next bought a shampoo and cream rinse same brand told me it wasnt someone put it there all the time these two...
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1.5
#1091431
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My fiancee and I are long time customers of Sally Beauty Supply. Our experiences in one location, though, in Lenoir City, TN, have been abysmal. On our first visit, we attributed the overall rudeness of the Manager to possibly a bad day for her. We could not figure out...
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2.6
I liked
  • Variety in products
I didn't like
  • Horrendous customer service
#1084806
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