My fiancee and I are long time customers of Sally Beauty Supply. Our experiences in one location, though, in Lenoir City, TN, have been abysmal. On our first visit, we attributed the overall rudeness of the Manager to possibly a bad day for her. We could not figure out...Read more
On 5/31/17, I went to Sally's to buy items for my Salon/Spa. I purposely try really hard not to agitate the manager because I know that she doesn't like me. She is mad at me because two of her employees came to me and asked for jobs. The manager started an argument...Read more
I didn't like
- Manager of albemarle nc location
Sally Beauty Supply - Does what it wants
The store here (st cloud MN) closes at 9pm M-Sa. Ive gone to this store on3 seperate occassions btwn 8:35-8:45 and they were already closed. WTH!! Sign says 9p but yet today 5-6-17 they were closed at 8:35.
Sally Beauty Supply Shipping Service Review
I ordered from Sally Beauty Supply online and never received my order at all.They claimed it was shipped on March 6th and the month is almost over and never got NOTHING!
Total ripping on the part of Sally's I am not reviewing the product but the whole sale was process of cheating the clients. Buy the machine get the was was, the muslin and the applicator free. U place the order the muslin and applicators not there. U call them they say...Read more
Sally Beauty Supply Staff Review
Your employees were rude and not professional.
I only received one item for the "buy one get one free" promo advertised in their flyer and online. I bought wall mahogany mount for $179 and only received ONE via UPS. When I called to ask about the other, the lady told me that I need to "buy TWO to get TWO free"....Read more
I didn't like
- Fake promo
Ordered buy-one-get-one free item (hair conditioner) from Sally.com. Did not receive free item! Upon calling to inquire, I was told it was my error, as I should have ordered "2" items instead of "1" to account for the FREE item??? I have never heard of such! I asked...Read more
Sales associate was helping another customer so I waited at the register for 5 minutes. Walked over and asked if she could please check me out. Attitude from the start. She was helping a friend pick out some hair products which is fine, but from the moment she heard me...Read more
Their online store STILL doesn't accept their gift cards! This has been a problem for years, and they still refuse to fix it! I have been to three stores and they all have said they weren't aware of the problem. They always say they're going to look into it and fix it...Read more
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