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Contact Sally Beauty Supply Customer Service

How to Reach a Person at Sally Beauty Supply

Verified Contact Information

Toll-Free Number:

  • 1-866-234-9442
Call customer service
Send Message

Customer Service:

  • 1-877-824-3580 ext 3410
    Corporate Gift Cards
  • 1-940-297-4608
    Real Estate
  • 1-800-444-7712
    Returns
  • 1-940-898-7608
    Sally Real Estate

Headquarters:

  • 1-940-898-7500
  • +49 211 239 3750
    Germany
  • +44 118 467 5000
    United Kingdom

Investors/ Franchising:

  • 1-800-777-5706

Media:

  • 1-940-297-3877
    Press Inquiries

Sally Beauty Supply Emails:

Customer Service
Corporate Gift Cards, Real Estate
Investors/ Franchising
Investor Relations
Media
Affiliates, PR Inquiries
bhvc@sallybeauty.com
SBH - Vendor Guide

Sally Beauty Supply Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sally Beauty Supply Phone Number
1 (866) 234-9442
Average Hold Time
00:01:17
Average Calls duration
3 minutes
Most Popular Sally Beauty Supply Email Address
realestate@sallybeauty.com
Sally Beauty Supply Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sally Beauty Supply Customer Service?

Most Popular Number:

(866) 234-9442
Total calls: 453 Issues resolved: 17 Last call: May 4, 2026

To contact the Sally Beauty Supply customer service, call 866 234 9442. This number can be used in case of any technical problems with the account, general questions on the account registration, payment processes, and other issues, which may arise during the system usage. To ask questions about the services provided or real estate, use the telephone line 940 297 4608. Headquarters of the Sally Beauty Supply can be contacted at 940 898 7500 for the USA or 49 211 239 3750 for German clients.

To reach the contact team via email, write to customerserviceinquiry@sallybeauty.com. This Sally Beauty Supply address serves for sending requests to the support team. The operational period of each letter is up to 2 days. Clients should indicate information for the reverse contact and describe the problem in detail in the letter. The support team will contact you either by phone or email.

Sally Beauty Supply customer service phone number can be contacted from Monday through Friday from 8 a.m. to 9 p.m. CST. On Saturday and Sunday, the support t is available from 9 a.m. to 6 p.m. CST. The email requests are processed during the working hours.

Sally Beauty Supply address is 3001 Colorado Blvd., Denton, Texas 76210, United States. Clients can use it to reach the support specialists. The period for the answer will be longer compared to email. To find the office in your area, open the official website, press Find a location at the top of the screen and choose the place you need.

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Contact Information

Sally Beauty Supply Website:

Sally Beauty Supply Help Center:

Corporate Office Address:

Sally Beauty Supply LLC
3001 Colorado Blvd.
Denton, Texas 76210
United States

Summary of Sally Beauty Supply Customer Service Calls

652 TOTAL
CALLS
03:54 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sally Beauty Supply?

Shipping and Delivery Question:

  • “No package”
  • “Está bloqueada mi tarjeta de credito”
  • “Ordered online have not received order”

Payments and Charges Question:

  • “Transaction pending complete order”
  • “Pagar (payment)”
  • “Payment”

Product/ Service Question:

  • “Purchase gone wrong”
  • “Hair product help”
  • “Complaint”

Staff Question:

  • “Customer service reps”
  • Customer service complaints
  • “Manager was very rude I had receipt and she won't do my refund”

Request for Information Question:

  • “Extreme weather conditions and safety concerns”
  • “Looking for Salon Care Hair Spray Super Hold”
  • “About my refund on a canceled products that I didn't pick up on time”

Return/ Replace Question:

  • “Incorrectly charged”
  • “Return items”
  • “Will not accept a return for merchandise that is before 30 days”

Cards Question:

  • “Ctedit card”
  • “Lost card”
  • “Haven't recibe my card in mail”

Account Question:

  • “Look up account”
  • “Verificar balance”
  • “They messed up my account”

Employment Question:

  • “Pay off my account”
  • “Paycheck status”
  • “Job”

Activation/ Cancellation Question:

  • “I lost my wallet my Sally's beauty car was in it I needed to be canceled”
  • “Cancel credit card”
  • “Cancel online order”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Order Place !! they did not go through or receive it on the online website or my app, but it was taken out of my checking account”
  • “To find contact of a dm of a application”
  • “App problem again”

Other Question:

  • “40percent off is not registering on my item”
  • “Racism from employee in store”
  • “Color advice”

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