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Im a Sallys customer went on Wednesday 2 employes there both Spanish speaking. Checking out prices not matching sale buy one at reglar price 50% off the next bought a shampoo and cream rinse same brand told me it wasnt someone put it there all the time these two...
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1.5
#1091431
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My fiancee and I are long time customers of Sally Beauty Supply. Our experiences in one location, though, in Lenoir City, TN, have been abysmal. On our first visit, we attributed the overall rudeness of the Manager to possibly a bad day for her. We could not figure out...
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2.6
I liked
  • Variety in products
I didn't like
  • Horrendous customer service
#1084806
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On 5/31/17, I went to Sally's to buy items for my Salon/Spa. I purposely try really hard not to agitate the manager because I know that she doesn't like me. She is mad at me because two of her employees came to me and asked for jobs. The manager started an argument...
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2.3
I didn't like
  • Manager of albemarle nc location
#1054412
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Sally Beauty Supply Shipping Service Review

Sally Beauty Supply
#1026236
1.0
Details
I ordered from Sally Beauty Supply online and never received my order at all.They claimed it was shipped on March 6th and the month is almost over and never got NOTHING!
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Sally Beauty Supply Staff Review

Sally Beauty Supply
#1011162
1.6
Details
Your employees were rude and not professional.
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Short Review on October 15, 2016

Sally Beauty Supply
#937270
1.0
Details
Sallys in Hackensack, Nj is awful with sales. They hate when corporate send offers for free items! It's simply ridiculous! They gladly take your money and prefer not to participate in promotionals. Not spending another dime in that store.
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Sally Beauty Supply Customer Care Review

Sally Beauty Supply
#903442
Hilo worst store ever! The woman/man that works there is very RUDE! Answers your questions with much arrogance like we're *** for asking. Really need to work on your "Customer Service" skills. Will most likely not shop there again. Don't need to deal with people like them. GO BACK WHERE YOU CAME FROM CREEP!!!
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Total ripping on the part of Sally's I am not reviewing the product but the whole sale was process of cheating the clients. Buy the machine get the was was, the muslin and the applicator free. U place the order the muslin and applicators not there. U call them they say...
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1.0
#1011468
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I only received one item for the "buy one get one free" promo advertised in their flyer and online. I bought wall mahogany mount for $179 and only received ONE via UPS. When I called to ask about the other, the lady told me that I need to "buy TWO to get TWO free"....
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I didn't like
  • Fake promo
#1007790
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Ordered buy-one-get-one free item (hair conditioner) from Sally.com. Did not receive free item! Upon calling to inquire, I was told it was my error, as I should have ordered "2" items instead of "1" to account for the FREE item??? I have never heard of such! I asked...
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3.3
#1003662
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Sales associate was helping another customer so I waited at the register for 5 minutes. Walked over and asked if she could please check me out. Attitude from the start. She was helping a friend pick out some hair products which is fine, but from the moment she heard me...
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#989913
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Their online store STILL doesn't accept their gift cards! This has been a problem for years, and they still refuse to fix it! I have been to three stores and they all have said they weren't aware of the problem. They always say they're going to look into it and fix it...
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3.1
#980824
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I don't have complains about customers, but I am doing this on behalf of an employee that was coerced to quit. Sally Supplies in Orem, Utah next to Smith has a manager that has favoritism for certain employers, and the ones she doesn't like she coerce to quit all the...
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Anonymous
Anonymous

Same thing happening at a store in Sugar Land, TX. Customer called in complaint about manager belittling and yelling at a new employee who asked the proper way to do somethin...

#967872
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I have asked over and over through OUT the last year and a half to Stop sending me the Sally coupons. But Sally refuses to "STOP' . I do not want any more Sally coupons nor booklets sent to me I am tired of telling you ----------STOP THE COUPONS & BOOKLETS. CAN YOU...
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1.0
I liked
  • Products
I didn't like
  • Cupons sent to my home
#945722
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